Order Routing Issue

Incident Report for Acenda

Resolved

This incident has been resolved.

Posted Sep 08, 2024 - 09:20 PDT

Identified

The Connect system is currently not transmitting orders to third-party integrations. Our IT team is investigating the issue, which began at midnight PST on Sunday, 9/8. All other systems are opening normally.

Posted Sep 08, 2024 - 08:36 PDT

This incident affected: Connect.