All Systems Operational

About This Site

Acenda is an ecommerce platform. This is the system status for the Acenda service, both network and dashboard/APIs for management.

Uptime over the past 90 days. View historical uptime.
Channel ? Operational
90 days ago
100.0 % uptime
Today
Core ? Operational
90 days ago
100.0 % uptime
Today
Connect ? Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Real User Response Time (New Relic)
Fetching
Past Incidents
Sep 19, 2024

No incidents reported today.

Sep 18, 2024

No incidents reported.

Sep 17, 2024

No incidents reported.

Sep 16, 2024

No incidents reported.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024

No incidents reported.

Sep 10, 2024
Order Routing Maintenance
Postmortem - Read details
Sep 11, 06:44 PDT
Resolved - Order routing has been disrupted due to unplanned maintenance. A fix has been implemented and is currently awaiting IT review.
Sep 10, 19:00 PDT
Sep 9, 2024

No incidents reported.

Sep 8, 2024
Order Routing Issue
Resolved - This incident has been resolved.
Sep 8, 13:03 PDT
Investigating - IT is currently investigating whether the order routing issue is still ongoing.
Sep 8, 11:37 PDT
Order Routing Issue
Resolved - This incident has been resolved.
Sep 8, 09:20 PDT
Identified - The Connect system is currently not transmitting orders to third-party integrations. Our IT team is investigating the issue, which began at midnight PST on Sunday, 9/8. All other systems are opening normally.
Sep 8, 08:36 PDT
Sep 7, 2024
Planned Maintenance Notice
Completed - The scheduled maintenance has been completed.
Sep 7, 15:50 PDT
Update - Maintenance is now complete, and all systems are functioning normally. Orders, inventory, and shipments are currently queuing, and we expect regular operations to resume shortly.
Sep 7, 15:47 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 12:00 PDT
Scheduled - We are planning a significant upgrade to our systems starting at 12:00 PM PST on September 7th. During this maintenance window, we will not be transmitting or processing any orders or inventory. However, all orders will be queued and processed normally once the maintenance period is completed.

We appreciate your patience and understanding as we work to improve our systems. Please contact our support team if you have any questions or concerns.
Sep 6, 22:58 PDT
Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

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